Run Vb Script After Hangup

[Guest Mikelijo]

I have uncommonly question!

How to after end of call, when caller hangup, continue script, apropos, run vb script(or other script), and then go to hangup?

After call, I would write into database duration of call.

Maybe, my question is confusing, besouse my english is very bad, I am from Montenegro (ex Yugoslavia).

[SupportTeam]

This should provide information on the functionality you require: http://www.voiceguide.com/vghelp/html/Call...ll%20Finish.htm

[Guest Mikelijo]

I see that, but my problem is:

I have two scripts. Script1 is "master script" and work for example 30 sec. When caller broken call after 15 sek, and I call script2,and write into database duration of call, $RV_CALLLENGHT is empty.This is problem!!!! If script1 work 30 sec, and caller is not hangup, goto hangup modul, $RV_CALLLENGHT value is 30, and this case is OK.

[SupportTeam]

Please enable logging by setting the log levels to 10 in VG.INI as per below:

[Log]

 

VoiceGuide=10

NumberLoader=0

VoicemailManager=0

EmailSender=0

TapiWrapOcx=0

SapiWrapOcx=0

Then restart VG and make a test call which demonstrates the problem.

 

Debug Trace files will be created in VG's \log\ subdirectory.

 

Please post the traces and the VoiceGuide script(s) used.

 

When posting traces/scripts please .ZIP them up and post them as attachments.

[Guest Mikelijo]

Thanks,

I change VG.INI file, and work propretly!

[SupportTeam]

... the change in VG.INI just only enabled logging...

... it would not have affected $RV_CALLLENGTH substitution...

Still, the main thing is that it's working for you now.